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Michelle: I just passed that.
<br /> Glenn Santos: Prior to the fire,-you tools the test, did the course, okay, and the point I am trying to make,
<br /> and I'm not trying to single you out on this, but you just got through saying to me and it concerns me, is
<br /> that just because you have certification, your are not aware of the rules and regulations of the
<br /> ServSafe program because if these are serious violations that's ghat you are taught in class. I've gone
<br /> through the class, I know wr the class. Thais a concern, We have a lot of people out there that have the
<br /> certificate but they don't know hags a clue what they're supposed to be looking for and what they're not
<br /> looking for. So that's concern. Mr. Heston,we had the same conversation back in October. You
<br /> basically did the same thing back in October. We basically had to send you a letter saying.your permit to •
<br /> serve was going to be revokied uniess.you came in front of the Board and explained the vitiations and i
<br /> what the remedy was to the problem.And then you came in and I believe we had a lot of the same stuff,
<br /> this is what we're going to dc, we've got everything in hand now, and here we are back main with very
<br /> similar viola tions to what happened back in October. Uncovered stuff in the cooler, stuff now cleaned,
<br /> everything. i appreciate wh t-you brought here, but in all clue fairness to you, if you carne in here and
<br /> said, "Here's my contract with Diamond Touch, l contracted them for the next year: anO this i -how often
<br /> they are going to come in and clean", I would feel better about that. But showing me this, that you have
<br /> verbal agreement, that doesn't mean nothing because when you leave here, the verbal agreement can
<br /> be over with. EvidenEy.your staff on hard
<br /> Newton Heston: I don't.operate that way. if I tell you that we're going to do that, everyone who has
<br /> known me all my life Knows l am nothing off my word because my word is solid. Please don't imply that.
<br /> I tell you that is better than a written agreement because it's my word.
<br /> Glenn Santos: But you al.so understand my concern. My concern is.for the welfare of the people that are
<br /> eating in your establishment and if you are not standing up to the rules and regulations stated by this
<br /> Health Department and the Mate. And we are supposed to allow you a food service permit? Pardon me,
<br /> Bo and Members but this really irks rine. Because the point I ani trying to maka is, here we go again, the
<br /> same thing we did in October, and we are discussing the same issues. l appreciate it, but if someone
<br /> came in here with something more concrete, and you're saying-your word is the law, well we were
<br /> prom's d a.lot of the same stuff last October, and here we are again in.duly havin a lot of the same
<br /> problems.,I'm not.happy-and I'm not satisfied with what you've done. That's my own personal opinion.
<br /> Newton Heston; What is there about this that l arra not addressing that I should be addressing right now?
<br /> Glenn Santos: What you should be addressing is that the food establishment should be up to' code. If
<br /> your had a fire, we went in there and did an inspection,.there should riot be all these violations. I agree
<br /> with you, stege, if we do allow him to stay open, that we extend the probation period. I believe back in.
<br /> October,,and I believe that you and I had the same conversation at that firm , that probation and
<br /> suspension of your food service.permit for 6 months, I believe I did say that back'th n. i dont know. l'
<br /> really not satisfied, .I appreciate what you are doing here, but you're doing it basically to stay open. And
<br /> that's what happened back in. October. l cant understand why this serve level of cleanliness and d ing it
<br /> by the book can't be done year round. Because if it can't be die year round you don't need to be
<br /> serving food in this.town. I'm sorry, that's my own opinion. i also understand about change of hands but
<br /> you also understand the servSafe food code states that you will have a person in charge who knows the
<br /> rules and regulations that-knows temperatures and monitoring of the coolers and vwrhat's to be covered
<br /> and how to put the food in the coolers,-and everything else. l understand that, personnel do change. But
<br /> it is your responsibility to,mal a sure yog have somebody there that knows the regulations so that people
<br /> don't get-sick and you have grease fires and everything else.
<br /> Newton Heston: Well, I'rn sure that the team we have now has got that under control. I understand what
<br /> you are saying 100%. But.I just feel I have 100%confidence in these four people that the four managers
<br /> in a restaurant of that size is a very heavy management staff and they have a lot of experience so that
<br /> think that we are moping Glen would stop by because I think he would have left with a smiling face, l hope
<br /> he would. ;
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