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Connect-CTY® <br /> Unlimited Use Service Proposal <br /> Mashpee, Massachusetts <br /> The Connect-CTY service allows local governments to reach thousands in minutes without having to invest in or <br /> maintain hardware, software, or additional phone lines. Now, you can reach your entire community—quickly and <br /> reliably—with voice, text, and email messages. <br /> • An integrated communications suite, including Community Outreach, Priority Communication, and <br /> Interactive Survey <br /> • Voice and text/SMS delivery to multiple communication devices <br /> • Geo-Calling feature lets you target recipients using a map <br /> • 24/7/365 proactive Client Care support <br /> • Unlimited use for a fixed, annual fee <br /> • Initial set-up, on-site training and refresher training sessions included <br /> • Delivery to up to three phones, two email addresses and one SMS phone per contact <br /> • Superior call routing, throttling, and load balancing expertise <br /> • Fully hosted and managed Software as a Service (SaaS) --- no maintenance required <br /> • Residence and business phone data included in fee <br /> Message delivery tracking with comprehensive reporting <br /> Estimated Number of Residence and Business Addresses 5,256 <br /> Message Fee Per Address $2.00 <br /> Annual Support Fee Waived <br /> Total Annual Cost of Service $ 10,512 <br /> Note: <br /> Blackboard Connect provides a 1 to 3 year contract with an annual opt out at the locked cost of$2.00 <br /> per address. <br /> This Proposal is valid through 6/30/10 and does not constitute a legal agreement between the Mashpee, MA and <br /> Blackboard Connect Inc. Neither party will be bound to any terms until each has executed the company's <br /> Services Agreement, which incorporates all the terms, conditions, and obligations of the parties. <br /> Questions? Please call: <br /> Steve Linehan 1. Review, sign and return the Connect-CTY Services Agreement. <br /> Connect-CTY 2. Import staff data Connect-CTY provides resident and business data . <br /> (508)298-9632 3. Implementation of service and orientation for all designated s stem users. <br /> Steve.linehan@blackboardconnect.com 4. Begin sending Outreach, Priority and Interactive Survey communications. <br /> Connect-CTY is a service of Blackboard Connect Inc.,a wholly-owned subsidiary of Blackboard Inc. (NASDAQ:BBBB) <br /> • Proprietary and Confidential•www.blackboardconnect.com • U.S. Patent No. 6,816,878 <br />