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BOARD OF SELECTMEN <br /> MINUTES <br /> WED14ESDAY JULY 24, 1991 <br /> • <br /> ROLE OF TOWN GOVERNMENT <br /> Positive Aspects: <br /> 1. Employee' s stren&hs <br /> 2. Access to employee' s - Policy Makers <br /> 3. Access to Town Government to affect change <br /> 4. Well functioning departments and department heads <br /> 5. Visibility of Services <br /> recreational - senior services - emergency services <br /> 6. Obligation to provide services <br /> 7. Creativity - Sincerity of department employee' s <br /> ie. Council on Aging <br /> Negative Aspects: <br /> 1. Non-directed <br /> 2. Vague <br /> • 3. Non-structural to accomplish all the activities required <br /> or expected <br /> 4. Management of our data <br /> 5. Absence of priorities <br /> 6. Verification of objectives <br /> difficult to accomplish given structure of government <br /> ( elected or appointed) <br /> 7. Tolerate various levels of performance <br /> 8. Suffer from free lancing <br /> 9. Develop management structures <br /> training of departments - educate to create career <br /> ladders <br /> 10. Lack of equity (percieved) . in personnel system <br /> (non-stimulated by system) <br /> 11. Total lack of communication <br /> (horizontal - vertical) <br /> leads to lack of coordination, cooperation & constituency <br /> 12. Lack of decision from BOS as to what Mashpee will be <br /> 13. Follow-up in terms of start and end <br /> 14. Contact with certain departments - mistreat public <br /> • consumer relations <br /> 15• BOS not given enough information - expectations are <br /> different - Executive Secretary unable to provide info. <br /> 16. Citizen complaints - how they are handled - responded to - <br /> satisfied? <br />