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(b) said mediation conference shall be scheduled at a time and place to be determined by <br /> the Mediation Program Manager, but not later than forty-five (45) days following the <br /> mortgagor/homeowner's receipt of his or her statutory notice of right to cure under G.L. <br /> c. 244, §35A (g) and (h). The parties will be noticed under the mediation program by <br /> certified and first class mail at the parties' last known address(es). if any, or if none, then <br /> to the address to which the tax collector last sent the tax bill for mortgaged premises. The <br /> notice shall contain the following declaration on the first <br /> page in Spanish, in any other language which the lender <br /> knows is the debtor' s primary language, and any other <br /> language deemed appropriate by the Mediation Program <br /> Manager: "This is an important notice concerning your right <br /> to live in your home. Have it translated at once. " <br /> (c) prior to the scheduled mediation conference, the mortgagor/homeowner shall be <br /> assigned a municipality-approved loan counselor. If the mortgagor/homeowner is <br /> already working with a municipality-approved loan counselor, no assignment is <br /> necessary. However, such loan counselor shall work with the mortgagor/homeowner <br /> during the mediation process in accordance with the provisions of this Act. <br /> (d) the mortgagor/homeowner shall cooperate in all respects with the requirements of <br /> Mediation Program Manager, providing all necessary financial and employment <br /> information. The mortgagor/homeowner shall complete any and all loan resolution <br /> proposals and applications as appropriate. The mortgagor/homeowner must provide <br /> evidence of current income. The creditor/mortgagee's representative must bring and <br /> make available, the mortgage, a certified copy of the promissory note in its then-current <br /> condition evidencing the debt, all assignments of the mortgage loan whether recorded or <br /> unrecorded, as well as a detailed accounting of the outstanding balance on the mortgage <br /> loan including all lawful costs and fees assessed to the mortgagor/homeowner's account <br /> as of the date of the scheduled mediation. <br /> (e) if after two (2) attempts by the mediation program manager to contact the <br /> mortgagor/homeowner as required by this section, the mortgagor/homeowner fails to <br /> respond to the Mediation Program Manager's request to appear for the mediation <br /> conference, or the mortgagor/homeowner fails to cooperate in any respect with the <br /> requirements outlined in this Act, the requirements of the Act shall be deemed to be <br /> satisfied upon verification by the municipality-approved Mediation Program Manager <br /> that the required notice was sent; and if so, a certificate shall be issued immediately by <br /> the Mediation Program Manager certifying that the creditor/mortgagee has satisfied the <br /> i' mediation requirements of this Act. <br /> (f)the mediator shall determine whether the parties have engaged in a good faith effort at <br /> the mediation conference. <br /> (g) if, it is determined after a good faith effort made by the creditor/mortgagee and/or <br /> homeowner/mortgagor at the mediation conference, that the parties cannot come to an <br /> agreement to re-negotiate the terms of the loan in an effort to avoid foreclosure, such <br /> good faith effort on behalf of the creditor/mortgagee and/or of the homeowner/mortgagor <br /> shall be deemed to satisfy the requirements of this Act. A certificate certifying such good <br /> faith effort pursuant to this Act shall be issued immediately to the party(s) that made a <br /> good faith effort and without delay by the Mediation Program Manager to the party(s) <br />