2010-Annual Town Report - Laserfiche WebLink

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• Installed and support Invoice Cloud for points to our network and to proactively man. enhancing bill payment on-line. age all network devices. • Upgraded Exchange 2003 Email software with To monitor both Wireless Backbones for traffic Exchange 2010 Email and replaced the server. patterns and to load balance network devices at Remote Offices to better manage Wireless • Replaced Symantec Anti-Spam software with Network bandwidth. McAfee MX-Logic Anti- Spam. This decreased our monthly spam significantly, To expand the types of Permits and Stickers blocking over 50,000 spam messages from our that can be purchased on-line via credit card at network each month. the Mashpee Web Site. • Installed and support an Internet Filtering To purchase and implement MUNIS Treasury product to block web access to restricted sites. Management to better track banking transac. tions and enable real time check validation. • Installed and supported Equipment Tracker to track vehicle maintenance at DPW. • To continue aggressive scanning and data input to Tyler Content Management System to pre- • Completed all MUNIS installations at all 3 serve financial data in electronic format to sup- schools and finished business rules and work- plement and eventually replace paper docu flow. All Town and School departments are ments. (Enable all employees to retrieve using MUNIS Requisition, Workflow, and Requisitions, Invoices, Purchase Orders, Purchase Order systems effectively. Vendor Checks, W-2's, 1099's ). • Installed and support new Avaya IP Office To upgrade Tyler Content Management to Manager Phone systems at Library, Police Tyler CM Enterprise for archiving and storing Station, Fire Station, Fire Substation, Council all types of documents beyond MUNIS. exam- on Aging, DPW, and Town Hall. ples are GIS maps, engineering documents, • Installed and support 32 new pc's at Town Hall CAD drawings, building plans, contracts, offices. resumes, Meeting Minutes, Presentations, Legal Documents. • Provided Lucent/Intuity PBX and phone sys- tem support. • To expand the usage and understanding of MUNIS Office, specifically exporting to Excel • Continued support for Channel 18 using new and the Mail Merge capability. large screen projectors, laptops, audio equip- ment,and DVD recording equipment to greatly To migrate all ESRI GIS content including improve the video and audio quality for the shape files, Geodatabases, imagery, projects Residents of Mashpee. and programs to the new GIS Server running ARC IMS Server. • Supported Fuel Management software for DPW. • Continue the PC Installation and Replacement Plan that replaces 33% of the desktops each Goals for Fiscal 2012 year to maintain a 3 year Lifespan and • To provide consistent,cost effective and secure Depreciation Cycle. connectivity to all Data Processing Resources li- for all Town of Mashpee departments. • Maintain awareness of new systems and app ` cations and train user community on proper • To continue to expand the town wide network usage and policies. of surveillance cameras to provide increased security for town assets. To constantly research ways to enhance and expand our wireless network backbone to bet- • To achieve strong technical skills in using ter support those in the field, namely Police, What's Up Gold Premium to monitor all access Fire, and EMT's. �'� 100