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' We recommend the responsibility of issuing abatements of ambulance <br /> receivables be that of the Board of Selectmen and/or a designee. This will <br /> result in an improved segregation of duties, minimizing the risk that errors or <br /> irregularities could occur and go undetected. We further recommend this <br /> ' abatement process, as well as reconciliations with the general ledger, be <br /> performed on at least a quarterly basis. This will provide assurance that the <br /> ' general ledger balances are accurate and reflect only appropriate collectable <br /> balances. <br /> ' 2. Formalize Controls Over School Custodial Account <br /> There is currently some confusion over which department is responsible for <br /> approving payroll, billing third parties, and monitoring activity related to the <br /> school custodial agency account. As a result, in fiscal year 1997, the account <br /> went into a deficit of approximately $ 2,000. <br /> We recommend the Town clarify the responsibilities of the School Department <br /> and/or Leisure Services Department to assure that proper monitoring of the <br /> school custodial account occurs on a regular basis. We further recommend the <br /> Town perform an analysis of fiscal year 1997 activity to determine the cause of <br /> the deficit, and provide for corrective action to eliminate the deficit. <br /> 3. Establish Formal Departmental Receipt Policy Statement <br /> The Town currently does not have formal written policies and procedures <br /> for departments to follow for collecting and remitting departmental receipts. <br /> Although we did not detect any errors and irregularities during our audit, the <br /> lack of formal policies and procedures increases the risk that such situations <br /> could occur and go undetected. <br /> We recommend the Town establish formal written departmental receipt policies <br /> ' and procedures. These policies and procedures should address, at a minimum, <br /> the following: the uniform format of receipt records and receipt logs, establish- <br /> , a <br />