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( 13) <br /> 0 SUPPORT <br /> - DIRECTION/SUPPORT TO ES <br /> - ESTABLISH PROTOCOL RE: RELATIONSHIPS <br /> - REFER PUBLIC/EMPLOYEES TOES/DEPT HEADS <br /> - PERCEPTION: SELECTMEN ENCOURAGE PEOPLE <br /> TO GO DIRECTLY TO THEM <br /> • <br /> WILLINGNESS TO GET INVOLVED <br /> DIMINISHING AUTHORITY OF ES <br /> 0 DELEGATE MORE TO ES <br /> LIAISON <br /> CONDUIT <br /> • <br />