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Presented at the NEDA/MEDC Technology Holyoke, MA <br /> Development Seminar by Jeff Lande June 'I8, 2011 <br /> J, <br /> The "Good" Nevis for Local Communities <br /> Talent shortages exist globally <br /> Costs offshore escalating <br /> e Government pressures to source domestically <br /> Visa issues complicate use of foreign talent <br /> Tech companies looking for sourcing opportunities to <br /> improve quality and margin (language, culture, <br /> proximity, etc. <br /> Overseas companies looping for US locations to he close <br /> to their customer base, improve eligibility for local, state <br /> and federal contracts, ... <br /> Outsourcing as an Opportullity C) <br /> Market <br /> • size <br /> • des of services IT Services, Call Centers,BPO, .... <br /> • Captive vs. Contract <br /> * Domestic vs.Offshore <br /> • Expansion of existing us operations or new facilities for foreign <br /> corporations <br /> Requirements <br /> job Potential Sic Wages <br /> u <br /> Page 2 of 8 <br />