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idea. It should be mentioned that the transfer station is looking to have plate readers, <br /> that's another reason it should be done.We'll need high speed internet.Also,DPW was <br /> down almost 3 days because of weather and other factors that caused us not to have <br /> internet or communication back and forth. <br /> Mr.Nelson said in addition to those concerns,he would like the contract to say <br /> something to the effect that if Comcast indicates service is available and it's not, <br /> Comcast must pay 100%of the costs and do so in a reasonable amount of time,like 60 <br /> days. <br /> Mr. Eliason wanted to add that to even consider changing providers,we need to have a <br /> well-documented record of all complaints about the service of the current provider.We <br /> need to address that and perhaps have a system in place to record complaints. Comcast <br /> supplies us with the number of complaints,but they don't go into any details of what the <br /> complaint was or how it was resolved. <br /> Mr.Nelson said we should have a formal complaint system. <br /> Wayne Taylor said we do have a formal system in Town Hall where all complaints get <br /> documented,but not very many related to Comcast. <br /> Mr.Nelson suggested that may be due to ignorance of the town,we should utilize <br /> Facebook and the website more to let people knowwhere to file complaints. <br /> Wayne Taylor agreed.He said if you want to post something on the Facebook page,send <br /> an email to me and we can approve it for posting. <br /> Mr.Eliason asked if we have considered a lawyer specifically to assist with the task of <br /> relicensing. <br /> Wayne Taylor said no.Last time we had someone from a consortium. <br /> Mr.Nelson asked about reaching out to the Electronic Frontier Foundation who are <br /> advocates for stuff like Fiber for All,Right to Privacy,etc... <br /> Wayne Taylor said to email him the contact information and he'll reach out. <br /> Mr.Riley said he'll send a copy of the MA Department of Telecommunications and <br /> Cable Guidelines to the members of the Committee,Wayne Taylor,and Chris Ball. <br /> Mr.Nelson asked if we should ask the Town to bring up how this ties in with the Sewer <br /> Project before the Town Meeting.Wayne Taylor said it's too late for this meeting, <br /> possibly at the fall meeting,but we want to make sure we bring it up at the right time. <br /> Mr.Nelson said that before the May Town Meeting we should try to get the <br /> subcommittee ready so that we can be"shovel ready"for grants.Wayne Taylor said the <br /> nearest date would probably be closer to May 10. This way we can do it right after the <br /> Town Meeting and not muddy the waters.We could try to use Survey Monkey to get an <br /> idea of what people are thinking. <br /> Mr.Eliason said he's worried we're getting away from the discussion of the Comcast <br /> negotiations and venturing into talks about improving other technology.Wayne Taylor <br /> said that's correct,they are two different discussions. <br /> Mr.Eliason brought up the possibility of micro trenching,Wayne Taylor said he was <br /> unaware this is something we could do.It's open for discussion. <br /> Mr.Riley said we need to read the guidelines and put some things together and get to <br /> Wayne Taylor so he can go to council with it. <br /> Mr.Eliason will see if the State has a video of some sort to watch regarding contract <br /> negotiations. <br /> Mr.Nelson said he thinks we should stick to focusing on negotiations,and as we grow <br /> the subcommittee,we can discuss that as a separate entity.Ms.McLainon agreed. <br /> 4. David DelVecchio will report on any IT updates, <br /> David DelVecchio (not present)sent an email saying: <br />