2015-Annual Town Report - Laserfiche WebLink

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anti-spyware initiatives,backup and disaster recovery Implemented Barracuda Email Archiver to services, software licensing and maintenance, offload the Exchange Email server and archive networked Security Cameras, networked printers and email. other related technology. Continued support for new Pharos software to Major Activities of 2015 manage Internet usage by Clams Card sign-in, • Provided data processing and voice services to 24 and Print and Copy functions also using Clams Town departments. Card sign-in. • Purchased and Installed new Network Storage Continued support for 3M bar code scanning and Device and Server to support Digital Records Inventory system. Management Project and installed the Laserfiche Continued support for CIMS Cemetery software and clients for Building, Board of Management software for DPW. Health, Conservation, and Planning for Phase 1 Tightened overall Network security with new of the multi-year scanning effort. Firewall capabilities,including but not limited to • Increased Internet bandwidth significantly for Intrusion Protection Services. Mashpee Town Hall,Mashpee High School,and Continued support for audio visual equipment in Mashpee Library using Capenet services as part new Library Events Room. of the OpenCape statewide grant initiative. Managed and supported new Reverse911 product • Added 20 additional Munis clients for the called Blackboard Connect for Town,Police,and Mashpee Schools to utilize Requisition and Fire use to inform residents when emergency Purchase Order processing in Munis. dictates. • Expanded the usage of the new records Expanded overall capability of new server and management system for tracking Fire Department software to provide Virtual Hosting of multiple operations called StationSmarts utilizing IPADS server environments,reducing the overall amount for field use. of physical servers necessary to run information • Upgraded and networked security cameras at processing initiatives. several Town locations to enhance safety and Continued upgrading Microsoft Server software security. Migrated all security cameras to to latest platform. separate network for increased security. Expanded functionality and usage of new Layer 3 • Greatly decreased data backup and replication Core Switch at Town Hall to better control timeframes between Town Hall,Police,and Fire network traffic and security, as well as manage utilizing fiber connections that span the Town of the new voice traffic for the new Avaya phone Mashpee's new fiber based local area network. network. • Upgraded Open DNS web filtering product for Upgraded Avaya IP Office Manager to latest more secure Internet usage. software release. • Supported GeoTMS Permitting software for Continued support of SSL VPN product for Building, Board of Health, Fire Department, secure remote access capability. Conservation,ZBA,and Planning Department. Continued support for Invoice Cloud for • Supported GeoTMS Permits Online allowing enhancing bill payment on-line. credit card online payments of many permits and Continued to monitor Anti-Spam product to licenses provided by town hall departments. minimize quantity of spam to the workplace. • Supported Dell Kace as a software distribution, Continued support for Channel 18 using new licensing, patch management, and Inventory large screen projectors,laptops,audio equipment, software system to greatly improve asset and DVD recording equipment to greatly improve management of over 175 pc's and servers. the video and audio quality for the Residents of • Implemented SpiceWorks, an in-house service Mashpee. call tracking system to track all technical problems and projects. 112