2010-Annual Town Report - Laserfiche WebLink

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to develop a protocol for first responders. There will be training in the year 2012 with the Police and Fire Report of the f Department once the protocol is finalized. Director of Information Technology Department Other community initiatives included; Happy 7 and Healthy Eating; Barnstable Health and Human Service Advisory Council; No Place for Hate To the Honorable Board of Selectmen and the Committee. Citizens of the Town of Mashpee: a� The Department continues to oversee the 15 con- 2010 was another busy year for the Information tracts between the Town of Mashpee and the human Technology Department. We have accomplished service agencies providing a variety of services to much in the past 7 years that I have had the privil Mashpee residents. egeof working for the Town of Mashpee,and many of the new features, enhancements and products we have r Counseling requests were very high this year, provided to our town employees and residents would ! with referrals from Mashpee High School, Mashpee not have been possible without proper funding and a Senior Center, Mashpee Police and Independence House. quality team. May I also express my gratitude and thanks to the Mashpee Cable and Advanced H a The Department continues its involvement in Technology Advisory Board for their generous sup- Human Rights activities as a member of the Town port in funding the new phone network that replaces Representation Council to the Barnstable County old phone systems throughout the Town. Some of Human Rights Commission. these old phone systems are over 17 years old and are expensive to maintain. The phone systems that were funded include Town Hall, Police Station, Fire Our annual Thanks for Giving Award given to Station, Fire Substation, DPW, Council on Aging,the both an individual and a group who goes above and beyond their role to meet the needs of Mashpee resi- new Library, and all 3 Schools. Also funded was a dents. The recipients are determined by the Human wireless backbone replacement that includes VOID Service Committee. This was again a success with the (Voice over IP) capability allowing voice calls to w individual award given to Jim Scovil and the group travel between all 10 sites without any telephone com- award given to Mashpee Triad for their outstanding pany involvement or toll charges. The new phone net- contribution to the community. work utilizes primary rate interface T1 lines at Town Hall, Police Station, Fire Station, and all 3 Schools, Mary Scanlan, stepped down in 2010 after ten These lines provide a capacity of 23 voice calls each years as the Human Services chairperson but she and offer a lower per minute charge. The combination remains on the committee and as an experienced clin- of using PRI T1 lines and the wireless backbone saves ician, continues to provide clinical consultation to the the town $2,000 per month in phone company director of the Department with no additional cost to charges. I also would like to thank Information the town. The Human Service Director meets on a Technology Department members Bruce Stello and monthly basis with the Human Service Committee to Tom Mayo for their enthusiasm and can do attitude. make budget and policy decisions. The wireless network that runs our computing The Human Service Department looks forward environment and voice network is pictured below. to meeting the needs of Mashpee residents in the com- This image is a Map of Mashpee with Icons that rep- ing year and will continue to identify gaps in services resent network antennas, their locations, and our cov- and promote collaboration within the town to fill these erage. This is actually 2 complete wireless networks. gaps. In 2010 we added antenna masts on all buildings and separated the antennas for better redundancy. Also in Respectfully submitted, 2010 we replaced the Backup (Original) Network _ Gail Wilson, M.Ed, LMHC which was installed in June 2004 with a new wireless Human Service Director network that increased data and voice throughout from 36MB to 200MB. The wireless Network that was installed in December 2006 is now the Backup 98