2012-Annual Town Report - Laserfiche WebLink

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• Installed new server racks and UPS systems at Continued support for audio visual equipment Police and Fire Departments. in new Library Events Room. • Installed Virtual Backup and Replication Managed and supported new Reverse911 software between Town Hall,Fire,and Police product called Blackboard Connect for Town, Departments. Police, and Fire use to inform residents when • Configured and installed 3 new Toughbook emergency dictates. laptops in Fire Department Ambulances. Expanded overall capability of new server and Expanded support for Remote Access to Fire software to provide Virtual Hosting of multiple • server environments, reducing the overall Department vehicles. amount of physical servers necessary to run • Expanded network access to Fire Substation by Information processing initiatives. installing a VPN Tunnel. Expanded capabilities of new DNS product for • Installed and supported new Ambulance Web better filtering of websites. based Billing software for Fire Department. • Expanded functionality and usage of new • Enhanced Town Network growth by Layer 3 Core Switch at Town Hall to better implementing a new expanded IP address control network traffic and security,as well as range. manage the new voice traffic for the new • Enhanced Mooring Tracker software to phone network. support 2013 Mooring Season and Mooring • Continued support of SSL VPN product for Waitlist. secure remote access capability. • Expanded usage and training for Equipment • Continued support for Invoice Cloud for Tracker to track vehicle maintenance at DPW. enhancing bill payment on-line. • Migrated and support MashpeeTV Channel 99 • Continued to monitor Anti-Spam product to equipment at Town Hall until building is done. minimize quantity of spam to the workplace, • Changed existing Town Hall,Fire,and Police • Continued training and support for new phone T1 phone service to a more cost effective system features and capabilities for all vendor. locations. • Implemented MUNIS Treasury Management 0 Continued support for Channel 18 using new software to better track banking transactions large screen projectors, laptops, audio and enable real time check validation. equipment, and DVD recording equipment to • Continued support for new Pharos software to greatly improve the video and audio quality for manage Internet usage by Clams Card sign-in, the Residents of Mashpee. and Print and Copy functions also using Clams Goals for 2013 Card sign-in. • To provide consistent,cost effective and secure • Continued support for 3M bar code scanning connectivity to all Data Processing Resources and Inventory system. for all Town of Mashpee departments. • Continued support for CIMS Cemetery • To continue to expand the town wide network Management software for DPW. of surveillance cameras to provide increased • Continued expanding virtual desktop security for residents and town assets. environment for additional employees as • To upgrade the capabilities of town-wide needed. secure data access by participating in the • Completed several inter-office moves at Town OpenCape initiative. Hall to support building renovation. • To achieve strong technical skills in using Our • Tightened overall Network security with new Network Monitoring and Management products Firewall capabilities. to monitor all access points to our network and to proactively manage all network devices. 120