2013-Annual Town Report - Laserfiche WebLink

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Upgraded,expanded usage and provided training server environments,reducing the overall amount for GeoTMS Permitting software for Building, of physical servers necessary to run Information Board of Health, Fire Dept, Conservation, ZBA, processing initiatives. Planning Dept,DPW and the Board of Selectmen. Expanded functionality and usage of new Layer 3 • Implemented GeoTMS Permits Online allowing Core Switch at Town Hall to better control credit card online payments of many permits and network traffic and security, as well as manage A6 licenses provided by town hall departments. the new voice traffic for the new phone network. • Implemented Dell Kace as a software distribution, Continued support of SSL VPN product for licensing, patch management, and Inventory secure remote access capability. software system to greatly improve asset • Continued support and upgraded Invoice Cloud management of over 150 pc's and servers. for enhancing bill payment on-line. • Distributed Office 2013 upgrades to all 150 pc'sContinued to monitor Anti-Spam product to using Dell Kace saving many man hours of minimize quantity of spam to the workplace. installation time at the employees desktop. • Continued training and support for new phone • Installed an additional cable distribution box at system features and capabilities for all locations. Council on Aging to provide network expansion to capabilities in new locations for growth. Continued support for Channel 18 using new Completed Cisco ASA Firewall Training for I.T. large screen projectors,laptops,audio equipment, Department. and DVD recording equipment to greatly improve the video and audio quality for the Residents of • Supported the replacement and upgrade of the Mashpee. Installed new streaming device to Mass State pc's for the Town Clerk's office. enable Live broadcasts of meetings over the Town Completed the removal of the old website. ci.mashpee.ma.us Domain for all employees. Goals for 2014 • Continued support for new Pharos software to To provide consistent, cost effective and secure manage Internet usage by Clams Card sign-in, connectivity to all Data Processing Resources for and Print and Copy functions also using Clams all Town of Mashpee departments. Card sign-in. To continue to expand the town wide network of i • Continued support for 3M bar code scanning and surveillance cameras to provide increased Inventory system. security for residents and town assets. • Continued support for CIMS Cemetery To upgrade the capabilities of town-wide secure j Management software for DPW. data access by participating in the Open Cape initiatives,where appropriate. '"O7 • Tightened overall Network security with new k="r4 Firewall capabilities. To enhance our technical skills in using Dell : Continued support for audio visual equipment in Kace, specifically for distribution of additional new Library Events Room. Software,Patch Management and Licensing. • To expand the types of Permits and Stickers that Managed and upgraded new Reverse911 product called Blackboard Connect for Town,Police,and can be purchased on-line via credit card at the Mashpee Web Site. Fire. This Emergency Notification System allows us to contact all Mashpee households and • To continue aggressive scanning and data input to businesses via home phone,cell phone,email,or Tyler Content Management System to preserve text message to convey important information to financial data in electronic format to supplement enhance the safety and well-being of the Mashpee and eventually replace paper documents. (Enable population, all employees to retrieve Requisitions, Invoices, Expanded overall capability of new server and Purchase Orders Vendor Checks W 2 s 1099's). software to provide Virtual Hosting of multiple J 101