2003-Annual Town Report - Laserfiche WebLink

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Mashpee NT/Unix Network 01/10/04 —1I Servic� Duas net - _ Internet Archives _ Pollce Det Council N, on Aging fire Dept MEMET ISP ;...:, Metecom MUNIS Assessor ADP Agony Exchange Shakespeare Town Hall 7 7 I I I • Reduced costs by printing bills and payroll requirements for those departments to in house. leverage software,hardware and consulting • Reduced effort and improved customer ser- support costs. vice to citizens. i. • Standardized training with required base Save money and energy by recycling used level knowledge for every computer user. computer equipment. Three Year Plan and Outlook Expand email usage between all town • Expand wide area data network and access departments and consolidate all email to the Munis financial management system accounts in-house for better access to all to Library, Human Services, COA, town employees. Archives, and Water Department. • Possible consolidation of disparate tele- Research citizen-centric digital government phone systems, which would simplify and — for future online transactions and elec- reduce overall support costs and provide tronic delivery of public services via the better service to the community. i Internet. Respectfully Submitted, Increased computer instruction and educa- David A DelVecchio tion for all Town employees. MIS Director • Establish an Internet presence for informa- tional and commercial use for the commu- nity. E-commerce will be a must for the C town and we will see at least 25% of our transaction processing (tax payment, r . license renewal, etc.) performed electroni- cally. h Provide access for remote offices/depart- d ments into the Town Hall environment via the Internet. Understand the business i 135