2009-Annual Town Report - Laserfiche WebLink

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Major Activities of the previous Fiscal Year 2010 • Provided data processing services to 21 town departments. • Finished the connectivity to the Mashpee High School, Quashnet, and K.C. Coombs Schools using Cisco Routers to enable MUNIS connectivity to expand the Purchase Requisition, Purchase Order, and Workflow Business Processes. • Completed all MUNIS installations at all 3 schools and finished business rules and workflow. All Town and School departments are using MUNIS Requisition, Workflow, and Purchase Order systems effectively. • Purchased a new Tape Backup hardware and software solution to increase the capacity of data backups while reducing the backup window. • Purchased and implemented Sticker Tracker On-Line to enable debit and credit card purchases for Transfer Station and Beach Sticker renewals without the need to visit Town Hall. Plan to add this ability for Mooring Renewals in FY2011. • Enhanced Mooring Tracker to automatically update the Mooring Waiting List on the town website. • Purchased an enhancement to Sticker Tracker that enables us to collect funds from debit and credit cards for any Charitable Event that arises. • Completed all technical aspects of the new Library. This includes evaluating, purchasing, and installing over 30 new PC's, network equipment, Information Screen in the Lobby, and all Audio Visual equipment in the Events Room. • Researched, evaluated, purchased and installed several new Library software and hardware solutions that automate guest PC access, Print and copy functions, Point of Sale and Self Service functions, and Remote Laptop print capabilities at the new Library. • Upgraded MUNIS to version 7.1 and trained all departments on several new changes and features. • Migrated all Town employees who need Cell phones to AT+T, except for Police Dept. Increased coverage significantly, received over $3,000 in usable credits with AT+T. • Increased remote support capabilities by purchasing and configuring LogMeInPC for Iphones and enabling remote support for I.T. staff anywhere there is cellular coverage. • Provided Lucent/Intuity PBX and phone system support. • Configured Active Directory Group Policy to auto launch MUNIS and MUNIS Messenger to assure smooth and consistent usage of Workflow for Purchase Requisitions. • Completed a total upgrade of the Mashpee Recording Studio for Public Education and Government broadcasting here at Town Hall. Added the ability to view presentations here in the Town Hall conference room and over Channel 18 using new large screen projectors, laptops, audio equipment, and DVD recording equipment to greatly improve the video and audio quality for the Residents of Mashpee. • Supported Fuel Management software for DPW. Goals for Fiscal 2011 • To provide consistent, cost effective and secure connectivity to all Data Processing Resources for all Town of Mashpee departments as dictated by the Town Manager. • To acquire Capital Improvement funding to continue the Avaya Phone system upgrade for all Town and School buildings. As of this annual Report, the Mashpee High School and the new Library are running this new Avaya equipment. This new phone system will send and receive calls between buildings over the Wireless Data Network, saving the cost 140