2021-Annual Town Report - Laserfiche WebLink

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Report of the Major Activities of the previous year Director of Information • Upgraded the Avaya IP Office Phone System at 9 Town Buildings from version 9.0 to 11.1. Technology Department Replaced the Core Network Switch at Town Hall, • expanded capacity by 50%. To the Honorable Board of Selectmen and the • Upgraded 50 Aruba Wireless Access Points at 9 Citizens of the Town of Mashpee Town Buildings. 2021 was another busy year for the Information • Upgraded Wireless Backhaul from Town Hall to Technology Department. We have accomplished much Water Tower to support wireless backbone. in the 18 years that I have had the privilege of working • Expanded the use of Laserfiche Document for the Town of Mashpee, and many of the new Management to support additional staff, features,enhancements and products we have provided purchasing 10 additional licenses. to our town employees and residents would not have been possible without funding and support that our Continued document scanning into Laserfiche for department receives from the Selectmen's office and the Planning Department, scanning 46,500 maps the Mashpee Cable and Advanced Technology and adding them to the Town Digital Archive of maps and documents. Advisory Board. • Removed the Microsoft Exchange Email Server I would like to thank the members of the and migrated all email to Microsoft Cloud Information Technology and G.I.S Departments,Bruce environment for better security and cost savings. Stello, Clay Nicholson, and Ken Taylor for their • Continued ongoing Cyber Security Awareness continued hard work and efforts to maintain, enhance, Training for all town employees to mitigate the and secure our network environment and service offerings for Residents and employees of the Town of possibility of Cyber Security Hacks in our Mashpee. networks. This is one of several layers of Cyber Security products we use to harden our network The Town of Mashpee private networks enable against Cyber Security threats. secure transmission of Data, Voice, and Video content Continued support of our VPN capabilities to between 13 Town and School buildings through a provide secure remote access during Covid-19. combination of fiber, wireless, and broadband technologies. Continued support of Remote Meetings with multiple Zoom accounts for Regulatory and Non- Department Mission Regulatory Town Meetings as required to adhere to Covid-19 guidelines. To provide 24 geographically dispersed departments in Mashpee with consistent,cost effective, Greatly enhanced our backup redundancy and and secure connectivity to all current and future security by purchasing and installing a new 20TB information systems. To create an Information backup solution using removable media. Systems infrastructure that provides increased • Provided data processing and voice services to 24 accessibility to information for all citizens of the Town town departments. of Mashpee. • Continued enhancement and support of This includes telephony,local and wide area data Permitting application with a widely used E- networks,e-mail and internet access,network operating Permitting Cloud based solution called Permit systems, desktop operating systems, anti-virus Eyes from Full Circle Technologies. protection,firewall protection,Cyber Security products 0 Continued support of a new cloud based and training, backup and disaster recovery services, application for the Department of Natural software licensing and maintenance, networked Resources called Mooring Info. Security Cameras,networked printers and other related technology. Continued expansion of Cyber Security processes to enhance overall network security. 122