2017-Annual Town Report - Laserfiche WebLink

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• Continued support for new Pharos software to • To enhance our technical skills in using Dell manage Internet usage by Clams Card sign-in, Kace, specifically for distribution of additional and Print and Copy functions also using Clams Software,Patch Management and Licensing. Card sign-in. This product will be replaced with . To expand the types of Permits and Stickers that a new product in FY19. can be purchased on-line via credit card at the • Continued support for 3M bar code scanning and Mashpee Web Site. Inventory system. • To continue Phase 2 of the multi-year Digital • Continued support for CIMS Cemetery Records Management project to alleviate the Management software for DPW. large amount of paper document storage within • Tightened overall Network security by replacing town departments. Type of documents requiring 3 older Cisco Firewalls with one Palo Alto electronic scanning,storage,and retrieval are GIS firewall with new Firewall capabilities,including maps, engineering documents, building plans, but not limited to Intrusion Protection Services. contracts, Meeting Minutes, Presentations, and • Continued support for audio visual equipment in Legal Documents. new Library Events Room. • Continue the PC Installation and Replacement Plan that replaces 33% of the desktops each year • Managed and supported new Reverse911 product to maintain a 3 year Lifespan and Depreciation called Blackboard Connect for Town,Police,and Cycle. Fire use to inform residents when emergency dictates. • Maintain awareness of new systems and applications and train user community on proper • Continued upgrading Microsoft Server software usage and policies. to latest platform. • To constantly research ways to enhance and • Expanded functionality and usage of new Layer 3 expand our wireless network backbone to better Core Switch at Town Hall to better control support those in the field, namely Police, Fire, network traffic and security, as well as manage EMT's,and Paramedics. the new voice traffic for the new Avaya phone network. THREE YEAR PLAN AND OUTLOOK • Upgraded Avaya IP Office Manager to latest • To provide consistent,cost effective, and secure software release. connectivity to all Data Processing Resources for • Continued support of SSL VPN product for all Town of Mashpee departments. secure remote access capability. • Continued support and statistical evaluation of • Continued support for Invoice Cloud for Wireless WAN Network to provide a solid, enhancing bill payment on-line. secure,cost effective backbone to all Town data processing needs. This wireless network should • Continued to monitor Anti-Spam product to become our backup network when we are minimize quantity of spam to the workplace. completely on Open Cape's regional fiber optic • Continued support for MashpeeTV using new network. large screen projectors,laptops,audio equipment, . To do a much better job of harvesting financial and DVD recording equipment to greatly improve data out of MUNIS using Crystal Reports. To the video and audio quality for the Residents of expand the using and knowledge of creating Mashpee. Crystal Reports to most dept's. GOALS FOR 2018 • To constantly research ways to enhance and • To provide consistent, cost effective and secure expand our wireless network backbone to better connectivity to all Data Processing Resources for support those in the field, namely Police, Fire, all Town of Mashpee departments. EMT's,and Paramedics. • To continue to expand the town wide network of Respectfully submitted, security cameras to provide increased security for David A DelVecchio residents and town assets. Director 123